COACHING FOR EXCEPTIONAL PERFORMANCE
A breakthrough coaching workshop to inspire your people to achieve excellent results
Develop your leadership skills in guiding your people at work, so that they become exceptionally competent at meeting their personal and company goals!
REACHING EVEREST HEIGHTS....!
What Coaching Means For The Employees
Today’s leaders are called upon to offer their people the knowledge, skills, psychological support and motivation to carry their responsibilities with enthusiasm and engagement towards their company’s vision and mission.
People with a clear picture of what is expected from them – and how they contribute to company goals – feel more engaged at work. As soon as people realize how they can contribute to the growth of their company, they find ways to work more productively and efficiently.
It all depends on the leaders’ ability to guide and empower their people to be successful. Leaders are expected to promote a working climate based on trust, shared vision and clear targets, so that their people perform on their own will.
CONTENTS
Deciding when to direct and when to support people
Diagnosing the readiness levels of people for effective coaching
Setting and communicating smart goals
Dealing with deviations from coaching
Monitoring people's performance in a supportive work environment
What makes an effective coach
Attitudes and characteristics of an effective coach
Appraising our strengths as coaches
Self-evaluation using the Harvard Mentor
The differences between directing and supporting in coaching
Practical applications
Diagnosing readiness levels
Applying situational leadership to diagnose employees’ readiness levels
Dealing with ability and commitment
Practical applications
Selecting a suitable coaching style
Practical applications
Setting SMART goals
The impact of SMART goals on employee performance
Motivating people through SMART goals
Practical applications using the expectancy theory on motivation
Coaching for performance
Establishing a relationship of trust
Giving constructive feedback on present performance
Fostering employee commitment
Strengthening people’s skills and competencies
Coaching deviant behaviour
Common excuses that mask behaviour
Using supportive language to provide negative feedback
Agreeing on targets for improved performance
Practical applications (coaching role-plays)
Coaching techniques
The GROW model
Using ‘clean’ language in coaching
Practical applications
Personal development plans
Workshop Specifics:
Duration: 2-day workshop (16 hours or time-phased)
Included in the workshop: your personal coaching profile report, trainer manuals and certificates of participation