COACHING FOR EXCEPTIONAL PERFORMANCE

A breakthrough coaching workshop to inspire your people to achieve excellent results

Develop your leadership skills in guiding your people at work, so that they become exceptionally competent at meeting their personal and company goals!

Business Meeting

REACHING EVEREST HEIGHTS....!

What Coaching Means For The Employees

Today’s leaders are called upon to offer their people the knowledge, skills, psychological support and motivation to carry their responsibilities with enthusiasm and engagement towards their company’s vision and mission.


People with a clear picture of what is expected from them – and how they contribute to company goals – feel more engaged at work. As soon as people realize how they can contribute to the growth of their company, they find ways to work more productively and efficiently.  


It all depends on the leaders’ ability to guide and empower their people to be successful. Leaders are expected to promote a working climate based on trust, shared vision and clear targets, so that their people perform on their own will.

CONTENTS

  • Deciding when to direct and when to support people 

  • Diagnosing the readiness levels of people for effective coaching 

  • Setting and communicating smart goals

  • Dealing with deviations from coaching

  • Monitoring people's performance in a supportive work environment



What makes an effective coach 

  • Attitudes and characteristics of an effective coach 

  • Appraising our strengths as coaches 

  • Self-evaluation using the Harvard Mentor 

  • The differences between directing and supporting in coaching 

  • Practical applications 

Diagnosing readiness levels 

  • Applying situational leadership to diagnose employees’ readiness levels 

  • Dealing with ability and commitment 

  • Practical applications 

  • Selecting a suitable coaching style 

  • Practical applications 


Setting SMART goals

  • The impact of SMART goals on employee performance 

  • Motivating people through SMART goals 

  • Practical applications using the expectancy theory on motivation


Coaching for performance

  • Establishing a relationship of trust 

  • Giving constructive feedback on present performance 

  • Fostering employee commitment 

  • Strengthening people’s skills and competencies 

Coaching deviant behaviour 

  • Common excuses that mask behaviour 

  • Using supportive language to provide negative feedback 

  • Agreeing on targets for improved performance 

  • Practical applications (coaching role-plays) 


Coaching techniques

  • The GROW model 

  • Using ‘clean’ language in coaching 

  • Practical applications 

  • Personal development plans


Workshop Specifics:

Duration: 2-day workshop (16 hours or time-phased)​

Included in the workshop: your personal coaching profile report, trainer manuals and certificates of participation