COACHING & MENTORING FOR POSITIVE TRANSFORMATION
A European Mentoring and Coaching Council (EMCC) accredited course for managers/leaders who want to help their people reach top levels of performance and feel happy and engaged at work
Develop your coaching and mentoring skills in guiding your people at work, so that they become exceptionally competent at meeting their personal and company goals!
Become an accredited coach/mentor and join a global community of coaches/mentors of EMCC

REACHING EVEREST HEIGHTS....!
Why Coaching Matters Today
Today, people expect from their managers/leaders to be trusted and be given the necessary support to meet personal and company objectives, by satisfying their need for autonomy, mastery and purpose.
People with a clear picture of what is expected of them – and how they contribute to company goals – feel more engaged at work. As soon as they realize how they can contribute to the growth of their company, they find ways to work more productively and efficiently.
It all depends on the managers/leaders’ ability to guide and empower their people to be successful. Managers/leaders are expected to promote a working climate based on trust, shared vision and clear targets, so that their people perform on their own will.
What The Figures Tell Us
80% of people who receive coaching say their self-confidence increased
70% of those who are coached improve their work performance, relationships, and communication
86% of companies report recouping their investment in coaching and more
99% of those who hire a coach are “satisfied” or “very satisfied” 73% of coaching clients report that coaching helps them improve their work performance, communication skills, interpersonal skills, relationships, work/life balance, and wellness
51% of companies with a strong coaching culture have higher revenues compared to their competitors
The median coaching ROI is 700% (7x) the investment
CONTENTS
Session 1: Introduction
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Course Induction-expectations
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The importance of reflection-using Gibbs model
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The role of coaching and mentoring in helping teams and organizations thrive-evidence from CIPD reports
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The similarities and differences between coaching and mentoring
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Coaching & mentoring frameworks: 3Ps Purposes/Perspectives/Processes
Session 2: Understanding self-What you know about yourself and what others know about you
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VIA Character Strengths Assessment
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Personality DNA Assessment
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Johari Window
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Transactional Analysis-Ego States
Session 3: Commit to self-development
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Reflection on Understanding Self Assessments
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Building your personal coaching/mentoring brand
Session 4: Managing the contract with your coachees
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Prescriptive or emergent approaches to mentoring and coaching
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EMCC ethics in coaching and mentoring
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Maintaining integrity with the coachee
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Setting a coaching/mentoring agenda
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Establishing trust with the coachee
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Knowing when to coach/mentor and when to refer the coachee
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Agreeing with the coachee and other stakeholders
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Terminating the contract-the way forward
Session 5: Building the relationship
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Developing active listening skills
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Empowering the client
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Strengths-based coaching-building positive relationships by helping clients to identify and build on their strengths
Session 6: Enabling insight and learning
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Asking the right questions to clarify, expand, prompt and initiate action
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Pausing and reviewing
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Dealing with resistance to coaching
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Person-centered coaching philosophy-the client is the master of his/her own situation
Session 7: Action and outcome orientation
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Selecting the appropriate tools
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Action planning with the client
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Overcoming cognitive biases
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Enabling commitment
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Reviewing actions-setting SMART objectives
Session 8: Use of models and techniques
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The GROW model
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The OSCAR model
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Person-centered approaches to coaching/mentoring
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Cognitive Behavioral Coaching
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Role-plays
Session 9: Evaluation
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Getting feedback from the client
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Learning from evaluation and feedback
Session 10: Bonus Workshop
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Using stories in coaching
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How storytelling can enrich the coaching practice
Session 11: Wrap-up / Next steps
Course Specifics:
Duration: 40-hour fast-track workshop (completed over two, long and non-consecutive weekends: Fri 17:00-21:00 and Sat/Sun 09:00-17:00)
Possibility to make other flexible arrangements to meet the busy schedule of managers/leaders
On completion of the course you are expected to complete 110 hours of self-study, peer-to-peer coaching for practice, supervision and reflections. We provide complete and credible support through out your self-study time so that you can immediately obtain your accreditation status from EMCC